Al Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has extended its appreciation to Tamkeen on its continuous support and initiatives that helped in facilitating training... Al Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has extended its appreciation to Tamkeen on its continuous support and initiatives that helped in facilitating training programs for the bank s staff. With the support of Tamkeen and in cooperation with the Bahrain Institute of Banking and Finance (BIBF) the bank recently commenced to provide its Retail Banking employees with specialised training programs to underscore the importance of customer excellence. The bank is looking forward to enroll more of its employees in diversified training programs to further nurture their professional expertise it said. Yousif Taqi director and group CEO of Al Salam Bank-Bahrain expressed his appreciation to Tamkeen over its efforts and programs aimed at supporting individuals as well as the private sector to achieve professionalism and career development
Read MoreAl Salam Bank-Bahrain has partnered with the Bahrain Institute of Banking and Finance (BIBF) to conduct a specialized training programme entitled Retail Banking Academy for the employees of the bank. The programme will include six months of comprehensive courses delivered by international instructors covering topics related to various functions such as customer service salesmanship handling complaints with supreme care staff leadership and management. The programme will further develop the Bank s human capital skills knowledge and service quality with a prime focus on enhancing customer s banking experience. Present at the signing ceremony held at the bank s headquarter office in the Bahrain World Trade Center were Anwar Murad - deputy Group CEO of Banking at Al Salam Bank-Bahrain Dr Ahmed Al Shaikh director of the BIBF along with senior officials from both institutions. We are pleased to cooperate with the BIBF to provide the necessary training and development programs that forms a significant part of our strategy in bolstering our human capital calibre said Murad. Customer care is one of the utmost factors of Al Salam Bank s success and this is in line with our commitment to continuously enhance our customer s experience that complements our diverse selection of unique Shari a-compliant products and services. The program will include a series of training courses workshops as well as CMI advanced professional qualification level which is specifically designed to further boost our employee s performance with the ultimate goal of meeting our valued clients banking needs. We would also like to extend our sincere appreciation to Tamkeen s continued support to such program initiatives that ultimately results in generating value added career progression opportunities and economic development in the Kingdom he added. Dr Al Shaikh said: We are delighted to closely work with Al Salam Bank by providing a tailored training program that is in line with the Bank s human capital development strategy. At the BIBF we always encourage such initiatives by organizations like Al Salam Bank that emphasize the importance of developing their day to day banking activities for customers and by stimulating employees on how to apply the best customer framework practices.
Read MoreAl Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has launched an upgraded online banking platform for its individual customers. The new version uses best-in-class technology and will now allow customers to register for the service online enabling them to both execute their banking transactions as well as receive information regarding their financial and non-financial transactions at the click of a button without the need to visit a branch. The new version also permits a customer-defined user name and password which can be reset by them along with a One Time Password (OTP) giving customers added security eliminating considerable back-office management and provides quicker service time-frame. As part of the added security enhancements customers can also choose a secure access image and caption to be confirmed during login with the help of a virtual login keypad said the bank. Mohammed Buhijji head of retail banking of Al Salam Bank-Bahrain said: Al Salam Bank first introduced its online banking service to customers in 2007 and I am pleased to announce that the improved and upgraded version of the service which we are launching today offers a much wider range of new services and features including advanced security enhancements such as self-resetting of user password online and OTP services to our beloved customers. Over the years we have been working towards leveraging technology as well as providing convenient and easily accessible banking services through a range of channels such as ATMs the internet and through our mobile banking application that is made available to download from App store and Play store (android) in an attempt to make banking convenient and further boost the customer experience. With our Online Banking and Mobile Banking service we are confident that our customers will have better control of their finances safely quickly and conveniently. This new initiative is in line with our philosophy of keeping the customer s needs as the focal point of our business providing them with an online service that efficiently caters to the ever-changing banking requirements of customers. Customers can enroll for the new online banking service by completing the self-registration process online at www.alsalambahrain.com. Through the improved listing of the Online Banking services customers will be able to view all their account statements financing details accounts and credit card as well as prepaid card transactions add beneficiaries review history of all their online banking transactions at a glance and make their card payments in real-time.
Read MoreAl Salam Bank-Bahrain (ASBB) one of the pioneering Shari a-compliant banks in the kingdom has announced that it has successfully taken over the entire business of its subsidiary BMI Bank. Pursuant to the Resolution No. (22) published in the Central Bank of Bahrain (CBB) official gazette under issue number 3310 dated April 20 it has approved BMI Bank s request to transfer its entire banking business including all of its assets and liabilities to ASBB. On the move Yousif Taqi the director and group CEO of Al Salam Bank-Bahrain said: We are pleased to accomplish another milestone that is part of our strategy and in line with our continued commitment to enhance our shareholder s value. ASBB s strategy is to grow organically through mergers and acquisitions benefitting from a diversified customer portfolio and consistent with this strategy the board of directors is ideally poised to achieve its vision of becoming a regional force in banking & financial industry he stated. Taqi said the bank was committed to facilitate a smooth transition of all BMI Bank businesses which will gradually be transferred to Al Salam Bank. Customers can now take advantage of ASBB s complete range of innovative and unique Shari a-compliant financial products and services through its extended network of branches and ATMs by providing quicker more amalgamated products and services for our Islamic banking customers he added. -TradeArabia News Service
Read MoreAl Salam Bank-Bahrain a pioneering Shari a-compliant bank in the Kingdom said it has signed an agreement with national carrier Gulf Air offering its Visa debit and credit cardholders the opportunity to enjoy an exclusive 10 per cent discount when purchasing their tickets online. Speaking at the signing ceremony Anwar Murad the Deputy Group CEO of Banking at Al Salam Bank said: At Al Salam Bank we are delighted to extend our partnership with Gulf Air that brings value-added benefits to our Visa debit and credit cardholders with an exclusive 10 per cent discount when purchasing economy or business class tickets at gulfair.com. In addition to this the Visa credit cardholders who are frequent travellers or plan to travel soon can avail the special discount offer with Gulf Air and earn miles on their everyday purchases that can directly be redeemed towards Gulf Air s Falconflyer loyalty program for a number of benefits including free flights upgrades lounge access and excess baggage as well as membership upgrades and more he added. Gulf Air chief commercial officer Ahmed Janahi said: We are pleased to offer Al Salam Bank Visa debit and credit cardholders with exclusive discounts that will further enhance their travel experience when flying to any Gulf Air destination. Mohammed Buhijji the acting head of Retail Banking at Al Salam Bank-Bahrain and Kavita Al Jassim the senior manager Customer Experience also attended the signing ceremon y.
Read MoreAl Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has extended its appreciation to Tamkeen on its continuous support and initiatives that helped in facilitating training... Al Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has extended its appreciation to Tamkeen on its continuous support and initiatives that helped in facilitating training programs for the bank s staff. With the support of Tamkeen and in cooperation with the Bahrain Institute of Banking and Finance (BIBF) the bank recently commenced to provide its Retail Banking employees with specialised training programs to underscore the importance of customer excellence. The bank is looking forward to enroll more of its employees in diversified training programs to further nurture their professional expertise it said. Yousif Taqi director and group CEO of Al Salam Bank-Bahrain expressed his appreciation to Tamkeen over its efforts and programs aimed at supporting individuals as well as the private sector to achieve professionalism and career development
Read MoreAl Salam Bank-Bahrain has partnered with the Bahrain Institute of Banking and Finance (BIBF) to conduct a specialized training programme entitled Retail Banking Academy for the employees of the bank. The programme will include six months of comprehensive courses delivered by international instructors covering topics related to various functions such as customer service salesmanship handling complaints with supreme care staff leadership and management. The programme will further develop the Bank s human capital skills knowledge and service quality with a prime focus on enhancing customer s banking experience. Present at the signing ceremony held at the bank s headquarter office in the Bahrain World Trade Center were Anwar Murad - deputy Group CEO of Banking at Al Salam Bank-Bahrain Dr Ahmed Al Shaikh director of the BIBF along with senior officials from both institutions. We are pleased to cooperate with the BIBF to provide the necessary training and development programs that forms a significant part of our strategy in bolstering our human capital calibre said Murad. Customer care is one of the utmost factors of Al Salam Bank s success and this is in line with our commitment to continuously enhance our customer s experience that complements our diverse selection of unique Shari a-compliant products and services. The program will include a series of training courses workshops as well as CMI advanced professional qualification level which is specifically designed to further boost our employee s performance with the ultimate goal of meeting our valued clients banking needs. We would also like to extend our sincere appreciation to Tamkeen s continued support to such program initiatives that ultimately results in generating value added career progression opportunities and economic development in the Kingdom he added. Dr Al Shaikh said: We are delighted to closely work with Al Salam Bank by providing a tailored training program that is in line with the Bank s human capital development strategy. At the BIBF we always encourage such initiatives by organizations like Al Salam Bank that emphasize the importance of developing their day to day banking activities for customers and by stimulating employees on how to apply the best customer framework practices.
Read MoreAl Salam Bank-Bahrain one of the pioneering Shari a-compliant banks in the kingdom has launched an upgraded online banking platform for its individual customers. The new version uses best-in-class technology and will now allow customers to register for the service online enabling them to both execute their banking transactions as well as receive information regarding their financial and non-financial transactions at the click of a button without the need to visit a branch. The new version also permits a customer-defined user name and password which can be reset by them along with a One Time Password (OTP) giving customers added security eliminating considerable back-office management and provides quicker service time-frame. As part of the added security enhancements customers can also choose a secure access image and caption to be confirmed during login with the help of a virtual login keypad said the bank. Mohammed Buhijji head of retail banking of Al Salam Bank-Bahrain said: Al Salam Bank first introduced its online banking service to customers in 2007 and I am pleased to announce that the improved and upgraded version of the service which we are launching today offers a much wider range of new services and features including advanced security enhancements such as self-resetting of user password online and OTP services to our beloved customers. Over the years we have been working towards leveraging technology as well as providing convenient and easily accessible banking services through a range of channels such as ATMs the internet and through our mobile banking application that is made available to download from App store and Play store (android) in an attempt to make banking convenient and further boost the customer experience. With our Online Banking and Mobile Banking service we are confident that our customers will have better control of their finances safely quickly and conveniently. This new initiative is in line with our philosophy of keeping the customer s needs as the focal point of our business providing them with an online service that efficiently caters to the ever-changing banking requirements of customers. Customers can enroll for the new online banking service by completing the self-registration process online at www.alsalambahrain.com. Through the improved listing of the Online Banking services customers will be able to view all their account statements financing details accounts and credit card as well as prepaid card transactions add beneficiaries review history of all their online banking transactions at a glance and make their card payments in real-time.
Read MoreAl Salam Bank-Bahrain (ASBB) one of the pioneering Shari a-compliant banks in the kingdom has announced that it has successfully taken over the entire business of its subsidiary BMI Bank. Pursuant to the Resolution No. (22) published in the Central Bank of Bahrain (CBB) official gazette under issue number 3310 dated April 20 it has approved BMI Bank s request to transfer its entire banking business including all of its assets and liabilities to ASBB. On the move Yousif Taqi the director and group CEO of Al Salam Bank-Bahrain said: We are pleased to accomplish another milestone that is part of our strategy and in line with our continued commitment to enhance our shareholder s value. ASBB s strategy is to grow organically through mergers and acquisitions benefitting from a diversified customer portfolio and consistent with this strategy the board of directors is ideally poised to achieve its vision of becoming a regional force in banking & financial industry he stated. Taqi said the bank was committed to facilitate a smooth transition of all BMI Bank businesses which will gradually be transferred to Al Salam Bank. Customers can now take advantage of ASBB s complete range of innovative and unique Shari a-compliant financial products and services through its extended network of branches and ATMs by providing quicker more amalgamated products and services for our Islamic banking customers he added. -TradeArabia News Service
Read MoreAl Salam Bank-Bahrain a pioneering Shari a-compliant bank in the Kingdom said it has signed an agreement with national carrier Gulf Air offering its Visa debit and credit cardholders the opportunity to enjoy an exclusive 10 per cent discount when purchasing their tickets online. Speaking at the signing ceremony Anwar Murad the Deputy Group CEO of Banking at Al Salam Bank said: At Al Salam Bank we are delighted to extend our partnership with Gulf Air that brings value-added benefits to our Visa debit and credit cardholders with an exclusive 10 per cent discount when purchasing economy or business class tickets at gulfair.com. In addition to this the Visa credit cardholders who are frequent travellers or plan to travel soon can avail the special discount offer with Gulf Air and earn miles on their everyday purchases that can directly be redeemed towards Gulf Air s Falconflyer loyalty program for a number of benefits including free flights upgrades lounge access and excess baggage as well as membership upgrades and more he added. Gulf Air chief commercial officer Ahmed Janahi said: We are pleased to offer Al Salam Bank Visa debit and credit cardholders with exclusive discounts that will further enhance their travel experience when flying to any Gulf Air destination. Mohammed Buhijji the acting head of Retail Banking at Al Salam Bank-Bahrain and Kavita Al Jassim the senior manager Customer Experience also attended the signing ceremon y.
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