Kuwait Airways has signed a joint cooperation protocol with Al Muzaini Exchange aimed at strengthening cooperation between the two parties and expanding areas of joint work to deliver added value to their customers.
The agreement seeks to leverage services,
capabilities, and expertise available to both parties, including for travelers
and customers in general.
The signing of the
protocol reflects Kuwait Airways’ commitment to expanding its partnerships with
private-sector institutions and exploring new areas of cooperation.
This, in turn,
contributes to providing a diverse range of services and benefits to customers
of both parties, maximizing the value of the services they offer, in addition
to exploring and developing joint initiatives that meet customer needs and
align with their expectations.
The protocol aims to
establish a general framework for cooperation between Kuwait Airways and Al
Muzaini Exchange, enabling both parties to develop a range of joint initiatives
and services to benefit from their respective channels and expertise.
This will help
strengthen engagement with customers and provide them with additional
opportunities and options to benefit from the services and advantages offered
by both parties.
Abdulwahab Al-Shatti, Kuwait
Airways Acting Chief Executive Officer, stated, “Kuwait Airways is pleased to
sign this cooperation protocol with Al Muzaini Exchange, which reflects the
company’s commitment to strengthening its partnerships with various
private-sector entities and institutions. These partnerships contribute to
enhancing services and creating additional benefits that add value for the
customers of both parties.”
Al-Shatti added, “This
cooperation provides an opportunity to benefit from the services and expertise
of both parties and to develop joint initiatives that meet the needs of
customers, including travelers and customers in general. It also contributes to
enhancing the level of services provided and delivering greater value to
customers.”
Al-Shatti emphasized
that Kuwait Airways places great importance on building strategic partnerships
with various entities, driven by its belief in the importance of cooperation
and integration between national institutions and the value of leveraging specialized
expertise. Such partnerships contribute to developing services and elevating
them to levels that meet customer expectations.
He explained that the
protocol opens new horizons for cooperation between the two parties, whether
through services and benefits for customers or through joint initiatives,
campaigns, and activities. He stressed that Kuwait Airways continues to explore
effective partnership opportunities that add tangible value to its services and
further strengthen its relationship with customers.
Al-Shatti emphasized
that Kuwait Airways, as the national carrier of the State of Kuwait, is
committed to continuously developing its services and expanding its network of
partnerships with various entities. This approach enhances customer experience
and supports the company’s path towards providing integrated services and a
diverse range of benefits that meet the needs of different customer segments.
For his part, Hugh Fernandes, General Manager of Al Muzaini Exchange stated, “We are delighted to collaborate with Kuwait Airways in a partnership that brings together two long-established Kuwaiti institutions, united by a firm commitment to serving the people of Kuwait. Kuwait Airways connects Kuwait with the world, while Al Muzaini Exchange facilitates financial transactions for individuals and companies across borders. Through this partnership, we look forward to combining the expertise and capabilities of both parties to provide greater convenience, added value, and better experience for our customers. We are proud to embark on this journey with the national carrier of the State of Kuwait and look forward to building a strong and fruitful relationship that benefits both parties and extends for years to come.” -TradeArabia News Service
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