Digital Dubai, in partnership with Lootah BC Gas, has launched the first gas consumption billing service on the DubaiNow app, further advancing the emirate’s digital transformation agenda and expanding its unified digital services ecosystem.
The new service
enables Lootah BC Gas customers to conveniently view and pay their gas bills
directly through DubaiNow, offering a streamlined and user-friendly experience
within a connected digital platform.
Customers can access
the service by maintaining an active DubaiNow account.
The initiative was
supported by the Dubai Supreme Council of Energy (DSCE), which coordinated
efforts with gas providers across the emirate.
Ahmed Al Muhairbi,
Secretary General of the DSCE, said the launch reflects ongoing efforts to
accelerate digital transformation in Dubai’s energy sector while delivering
smart, integrated services that enhance customer experience and improve
accessibility.
He noted that the
project highlights the value of collaboration between government entities and
the private sector in advancing the objectives of the Dubai Economic Agenda
(D33), strengthening Dubai’s position as a global leader in innovative digital
services, and supporting business sustainability.
The partnership
underscores Dubai’s commitment to expanding interconnected digital services
that simplify daily life for residents and businesses.
As one of the
emirate’s flagship digital platforms, DubaiNow continues to provide seamless
access to a broad range of public and private sector services, supporting a
more connected and convenient digital lifestyle.
Matar Al Hemeiri, Chief Executive of the
Digital Dubai Government Establishment, welcomed the launch, saying: "The
introduction of Lootah BC Gas services on the DubaiNow platform marks another
step forward in Dubai’s ongoing efforts to build a unified and interconnected
digital ecosystem that brings services closer to people and aligns more closely
with their daily lives. At Digital Dubai, we value the collaboration and
leadership demonstrated by Lootah BC Gas in joining DubaiNow as the first
company in the gas sector to adopt this integrated digital model, reflecting
its commitment to smart solutions that enhance customer experiences and make
access to services more seamless. This collaboration highlights the importance
of public-private partnerships in advancing digital transformation and building
on a trusted, interconnected digital infrastructure that simplifies life for
people and businesses alike, enhances quality of life, and supports the
objectives of the Dubai Economic Agenda D33 and Dubai’s vision for an
integrated digital lifestyle."
Yahya Al Lootah, Chairman of S.S. Lootah
Group, said: "Our integration with the DubaiNow platform marks the
culmination of ongoing efforts to adopt the latest approaches to making life
easier for our customers. This step reflects our continued commitment to
enhancing the customer experience and embracing smart solutions that enable
seamless, fast, and convenient access to our services.
We are proud to
be the first company in the gas industry joining DubaiNow. This partnership
reflects our commitment to developing services that better meet customer needs
and align with the lifestyle in Dubai. We believe that public-private
partnerships unlock the true value of digital transformation, turning
technology into simpler experiences, clearer services, and tangible impacts on
the lives of people and businesses.” -OGN/TradeArabia News Service
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