Dubai Airports has prepared to welcome over 3,600 pilgrims during this year’s Hajj travel period, with nearly 59% of all UAE pilgrims passing through its terminals.
Hajj
departure flights will operate until May 23 on services by Emirates, Saudia,
flydubai and flynas.
The
Official Dubai Government Delegation departs May 21.
An
operational readiness plan, developed to ensure safe, coordinated and efficient
passenger flow during travel peaks, was built in close coordination with
airline and government partners including Dubai Police, GDRFA, Dubai Customs,
the Dubai Corporation for Ambulance Services (DCAS), dnata, Dubai Duty Free,
the Dubai Civil Aviation Authority (DCAA), the Roads and Transport Authority
(RTA) and the Dubai Health Authority (DHA).
Preparations
include dedicated check-in counters, assigned nearest departure and arrival
gates to minimise walking distances for pilgrims, complimentary gift packs, multilingual
Guest Experience Ambassadors, support desks, prayer rooms and Ihram changing
facilities.
Elderly
pilgrims and those requiring additional support will benefit from expanded
wheelchair availability, on-site health checks and ground assistance teams
stationed throughout the airport journey.
DCAS has
also scaled up its on-ground presence to provide proactive medical support and
respond to any health-related needs.
Pilgrims
are advised to arrive at least four hours before departure and to carry all
required travel documents, including Hajj permits and vaccination certificates,
and follow documentation guidance issued by the relevant authorities.
Pilgrims
are expected to return between May 30 and June 2, and will be welcomed with
dedicated arrival arrangements, including separate baggage belts for Zamzam
water. -TradeArabia News Service
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